Article content
Employers spend enormous amounts of time worrying about what happens when they fire an employee.
Sign In or Create an Account
or View more offersArticle content
Will the employee sue for wrongful dismissal? Will there be a human rights complaint? Will they retain one of the growing number of lawyers whose business model is built around suing employers?
Article contentWe apologize, but this video has failed to load.Try refreshing your browser, or
tap here to see other videos from our team.Article content
Those are legitimate concerns.
Article content
But employers often overlook another, potentially far more serious risk.
Article content
Story continues below
This advertisement has not loaded yet, but your article continues below.
Article content
What happens if the employee hurts someone else?
Article contentArticle content
A company can spend decades building its reputation, customer relationships and goodwill. One employee can damage all three in a matter of days. Worse, in some circumstances, the employer can be held legally responsible for conduct it did not authorize, know about or condone.
Article content
That is why one of the most important things an employer can do is also one of the most basic: properly vet its employees.
Article content
And that obligation does not necessarily end when the employee is hired.
Article content
In sensitive industries such as childcare, banking, financial services and healthcare, employers should ensure that employees continue to have the licences, qualifications and background necessary to perform their jobs.
Article content
Too many do not.
Article content
Consider childcare. An organization hires someone to supervise children, conducts the required screening and then never revisits the issue.
Article content
That can be a serious mistake.
Article content
Licences expire. Qualifications change. Employees can become subject to regulatory restrictions or criminal proceedings after they are hired. Circumstances that did not exist when someone joined the organization may arise years later.
Article content
Story continues below
This advertisement has not loaded yet, but your article continues below.
Article content
An employer cannot reasonably be expected to predict every act of future misconduct. But it can be expected to take reasonable precautions against foreseeable risks.
Article contentRead More
- New workplace monitoring software has employees up in arms. They’re concerned about the wrong thing
- When a disability such as addiction won’t shield employees from being terminated for cause
- Story continues belowThis advertisement has not loaded yet, but your article continues below.
Article content
The law recognizes the principle of vicarious liability, under which an employer can, in appropriate circumstances, be held responsible for wrongful conduct committed by an employee in the course of employment.
Article content
The classic example is simple: A hotel valet damages a customer’s car while parking it. The employee was performing the very task the hotel hired them to perform. The hotel may therefore be responsible.
Article content
But there is another risk employers should understand: negligent hiring.
Article content
If an employer fails to take reasonable steps to screen an employee when there are obvious reasons to do so, and that employee subsequently harms a customer, client or member of the public, the employer may face significant exposure.
Article content
The employer cannot simply say afterward, “We had no idea.”
Article content
The obvious question will be: “Should you have known?”
Article content
Imagine a summer camp hiring staff to supervise children without conducting appropriate background checks. If one of those employees later harms a child, the organization will have difficult questions to answer.

